Privacy Policy

National Injury Recovery, a Severe Injury Recovery brand, is a recovery company that helps injured people and their families obtain injury recovery support. That support may involve medical care, legal support, injury funding, disability recovery, health coverage, and vehicle recovery.

This Privacy Policy explains what information we collect, how we use it, and when it may be shared. If you have any questions, email support@severeinjuryrecovery.com.

Information you provide when you tell us what happened and what help you need may include:

• Name
• Phone number
• Email address
• State, and ZIP code where applicable
• Accident and injury information
• Treatment information
• Whether you have spoken with or hired an attorney
• Disability and employment information
• Health coverage information
• Vehicle information
• The recovery support you are requesting

Information collected automatically when you use the website may include:

• IP address
• Browser and device information
• The pages you view and the landing page URL
• The referring website
• Source IDs, sub IDs, UTM values, and click IDs
• An intake or session identifier
• Date and time stamps
• Records of the consent you provide, including the exact wording shown to you

• Understand your recovery request
• Identify the support that may be appropriate for your situation
• Facilitate the recovery services you request
• Communicate with you about your request
• Provide follow-up from National Injury Recovery
• Confirm whether you were contacted
• Confirm whether you received the help you asked for
• Help reconnect you with support when you did not receive it
• Maintain consent and compliance records
• Improve, operate, and secure the website
• Comply with applicable law

With your request and consent, we may share your information with participating recovery providers who may be able to help with the support you asked about, including providers involved in:

• Medical care
• Legal support
• Injury funding
• SSDI and disability assistance
• Health coverage
• Vehicle recovery
• Other recovery support you specifically request

We may also share information with service providers that support our operations, including:

• Website hosting
• Communications
• Form processing
• Consent documentation
• Analytics
• Security
• Compliance

We may also disclose information when required by law, to protect our rights or the safety of others, or in connection with a corporate transaction.

Where you have provided consent, National Injury Recovery, Severe Injury Recovery, and participating recovery providers may contact you by phone, text message, or email about the support you requested. Message and data rates may apply. You may revoke your consent at any time by replying STOP to a text message, following the unsubscribe instructions in an email, or emailing support@severeinjuryrecovery.com.

Read the Consent to Contact

We retain information for as long as reasonably necessary to provide and follow up on recovery support, to maintain consent and compliance records, for security and dispute resolution, and to meet our legal obligations.

We use reasonable administrative, technical, and physical safeguards designed to protect the information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on where you live, applicable law may give you the right to request:

• Access to the personal information we hold about you
• Correction of inaccurate information
• Deletion of your information
• Information about how your information is used and disclosed
• Applicable opt-outs

To make a request, email support@severeinjuryrecovery.com. We may need to verify your identity before responding.

Participating recovery providers are independent of National Injury Recovery. Once your information is shared with a provider at your request, that provider's own privacy practices apply to its use of your information.

The website is intended for adults. We do not knowingly collect information from children under 13. A parent or guardian may contact us to request removal of a child's information.

We may update this Privacy Policy. When we do, we will update the Effective Date, Last Updated date, and version above. The version in effect when you submitted a request is stored with your consent record.

National Injury Recovery — A Severe Injury Recovery Brand
support@severeinjuryrecovery.com